For over 75 years, ESC has distinguished itself through exceptional service, technical expertise, and a commitment to helping businesses thrive. Behind this legacy stands our dedicated team of professionals who make it all possible. Today, we’re shining the spotlight on Justin Stackawitz, a key member of our ESC family
About Justin
Q: How long have you been with ESC?
A: 7 years
Q: What is your role at ESC?
A: Service Lead
Q: What do you enjoy most about working at ESC?
A: Solving customers’ problems. There’s real satisfaction in taking a complex issue that’s causing stress or downtime and working through it until we find the right solution. Every business has different needs and challenges, so no two problems are exactly the same – it keeps the work interesting. Plus, that moment when you can tell a customer is relieved because their technology is working again and they can focus on running their business. That’s what makes it all worthwhile.
Q: Can you share a favorite memory or accomplishment from your time here?
A: After Hurricane Ida, several of us worked immediately as a skeleton crew for a few days from the Bissinger property in Mississippi, as the entire New Orleans metro region was without power and reliable internet. We set up a makeshift office and physically ferried critical equipment from our Metairie office to Mississippi. I even lived up there for a few days to ensure we could support our clients. It was far from ideal, and many of our customers were in a worse position logistically than we were, but we were still able to function and help everyone who needed it by remaining available to them, exemplifying our “Build Loyalty Through Commitment” core value.
Tech Insights
Q: What’s one practical technology tip you’d give to everyday technology users?
A: I actually have 2 great tips:
- New stuff is just as confusing to everyone else, so there are no dumb questions!
- Never underestimate the power of a good clean reboot!
Q: What’s one common technology opportunity you see many businesses missing?
A: Using a single point of contact for all data & communication needs. If your business is not so large that you are able to manage all of these things in-house, it is important to have a partner that understands just how interconnected all communications (voice, data, messaging, meeting, etc.) have become. This allows you to drive technology decisions from a single point-of-view with a common goal.
Beyond the Office
Q: Tell us a little about yourself and how you spend your time outside of work?
A: I’m a homebody who spends my time hanging out with my dog Nadia (Shepherd/Pit Bull mix), either exploring nature when its not too hot/buggy outside, or just watching sports on the couch – I’m a hardcore fan of baseball at all levels, but my “ride or die” team is the Pittsburgh Steelers! In fact, I am from Western Pennsylvania originally and also spent many years living in Connecticut, so I enjoy making the road trip back that way a couple times a year as well….
During the growing season, I tend to my lawn/trees/plants myself like a groundskeeper to stay busy, and the rest of the year I pay someone else to do my home improvement projects because I know I will screw that up myself!
Rapid Fire
Early bird or night owl?
A: neither
Shrimp or oysters?
A: Shrimp
Favorite New Orleans festival?
A: Arts Market New Orleans – great local art, and an annual Christmas shopping go-to!
Favorite Saints player of all time?
A: Ironhead Heyward
Favorite “work smarter, not harder” tip?
A: Ask the right questions…..then listen.
Favorite local spot in New Orleans?
A: Barataria Preserve. Great nature trails, just not in the summer (bugs) or after heavy rains (outside the levee)!
At ESC, our team members like Justin are the foundation of our success. Their expertise, dedication, and unique perspectives allow us to deliver the exceptional service our clients have come to expect over the past 75 years.
We’re proud to have professionals like Justin helping businesses navigate the complexities of modern technology while maintaining our commitment to personalized, reliable service.
Want to learn more about our services or how our team can help your business? Contact us today
